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virgin islands on line : st. john : restaurant & dining reviews

Cafe Roma 04/03/2007
Reviewers Rating: Fair
The description of the restaurant in the guest book at our villa called it a "casual, fun" pizza place. So having two small children (4yrs and 1yr) we decided to give it a try. We arrived at 5:30. First problem: no highchairs. Second problem: extremely small tables. As we were still waiting for some of our people to arrive we ordered appetizers and placed an order for the kids of pasta with marinara sauce (should be easy right?) One hour later we were still waiting for food - any food to arrive! Meanwhile, other people who came in after us were served bread, appetizers and entrees. Meanwhile, the starving, fussy children were drawing dirty looks from the other patrons who did not realzie that we had been there for over an hour. Finally, the pasta arrived 1 hour and 15 minutes later. Along with one of the two loaves of mozzarella bread we had ordered. The other loaf came 20 minutes later and was completely burned! At this point, we bailed out with the children and asked our relatives to have our entrees boxed up and brought home. They were not served their entrees until 9:00pm! Fully 2 and 1/2 hours after we arrived there! Our relatives spoke to the manager who blamed the problem on the fact that we had ordered the pasta when we ordered the appetizers which apparently confused the kitchen. We're talking about a small bowl of penne pasta - 10 minutes tops! The service was appalling, and the staff completely indifferent. If anyone is considering this restaurant two words - steer clear!

Laura Nelson





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