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Bolongo Bay Beach Club

USVI-On-Line: St. Thomas Hotel, Resort & Villa Reviews:

Renaissance Grand Beach Resort 08/29/02
Reviewers Rating: Great
We stayed at this property March of this year. It can't compare to its 'cousin' resort, Morningstar, but we did enjoy ourselves. Check-in was complicated by the fact that we had an Amex promotion that was not verified, even with us contacting the hotel directly previous to arrival. Once that was settled, we arrived at a room that was found very lacking. There were housekeeping and repair issues, where, once addressed by the Supervisor of Housekeeping and the General Manager of the hotel, we were thankfully upgraded and sent to another room. Anyone going to the Rooms in Bldgs 23-25, we counted the stairs (including the front stairs = 116), so you DO get a cardio workout coming back to the room. The beach was nice, the main pool is Ok, but we had complete privacy with the pool located in the back by the main restaurant and Pineapple villas. It's a farther walk but worth it. Sunday Brunch is not the same as the Frenchman's Reef, but it was Ok for the price. The fitness area is cramped but Ok, the spa/massage rooms are cramped but Ok, and the property foliage during March is just beautiful. The 'bestest' part was the Concierge, the woman there helped us tremendously with a dive charter and with her personal recommendations on things. She also helped us get a non-smoking car, VERY important because of smoke allergy. We DO recommend the Renaissance and have friends that went there recently who had a good experience as well.


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