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Bolongo Bay Beach Club

USVI-On-Line: St. Thomas Hotel, Resort & Villa Reviews:


Renaissance Grand Beach Resort 06/23/2003
Reviewers Rating: Good
Recently, our daughter was married at the Renaissance. Many goods things to say about it but too many bad things went along with the good.

The lobby was attractive and our check-in went very smoothly. Our one bedroom suite was more than adequate, although somewhat over priced in comparison to others we have stayed in.

Unfortunately, we arrived on a Sunday evening and, after a long travel day, we were forced to eat at the "awful" Baywinds restaurant. The resort restaurant is the worst we have every eaten at. The service was disorganized, the hostess rude and the wait staff was worse. The saying was "do not let the wait staff go to the kitchen". If you did, they would not come back for at least 10-15 minutes.

Smugglers Restaurant was a much better experience. The hostess, bartender and wait staff actually seemed like they cared.

Romanos Resturant (which is outside of the resort) is a hidden treasure. One would not be disappointed by any means.

The housekeeping staff was very accommodating. (Our daughter's wedding dress was hanging and we asked our housekeeper not to go anywhere near the dress and she assured us she would be very careful.) Thank you Florence.

As far as the wedding coordinator -- another story -- recommendation -- find someone else. Enough said about that.

Check out was a disaster. Still have not finalized the bill.

The Renaissance could be better with the proper management.





JHB





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