Consumer Rights when Airlines change flight schedule?
Consumer Rights when Airlines change flight schedule?
Hi everyone,
A bit of advice. Delta has changed our flight so that we have an 11 hour layover and now are on a red eye flight requiring us to take an extra vacation day. Not sure if they cancelled one of the legs, but the new flight has a different flight number.
I bought the tickets from delta.com. Can I have them cancel the flight without penalty or give us a different flight?
thx.
pmk
A bit of advice. Delta has changed our flight so that we have an 11 hour layover and now are on a red eye flight requiring us to take an extra vacation day. Not sure if they cancelled one of the legs, but the new flight has a different flight number.
I bought the tickets from delta.com. Can I have them cancel the flight without penalty or give us a different flight?
thx.
pmk
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Re: Consumer Rights when Airlines change flight schedule?
Yes you can. If Delta makes a flight change that requires a long layover you are allowed to cancel and get a full refund. Just call them up and ask.
Jenn, News of St. John
Re: Consumer Rights when Airlines change flight schedule?
This happens to me every year. I go online, find the flight I want, call Delta (or American - they do it too...) and have them change me to the flight that works for me. I have never had a problem getting them to make the change as long as they are the ones who caused the problem initially.
Good Luck
John
Good Luck
John
Re: Consumer Rights when Airlines change flight schedule?
Thank you. I cancelled the flight with full refund and have booked a different flight. I really appreciate the guidance.
Looking forward to a couple of weeks in St John this January!
pmk
Looking forward to a couple of weeks in St John this January!
pmk
Re: Consumer Rights when Airlines change flight schedule?
Anybody have first hand experience with a time change made by the airline on a ticket already purchased, but now the new time has a lower price? If you ask, will they "re-book" you at the lower price?
When we come to place where the sea and the sky collide
Throw me over the edge and let my spirit glide
Throw me over the edge and let my spirit glide